Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error coming from your local delivery service and would like to end your order, 1st check your e-mail and/or spam filtration to ensure you clicked on the correct shipping and delivery address and/or WEB ADDRESS. Once this provides been done, in case you are continue to thinking about continuing, basically reply to the email with the details of your request and you will greatly appreciate any assistance you may possibly offer. For technological issues, you may possibly need to make contact with customer care via their telephone number: (Toll Free). Alternatively, if an individual have any podsmall.com other questions, you may send us a good email and we all will do our utmost to assist you.
Your package appear at your current door within 7 to ten working days. Please note that will shipping times may possibly vary from one courier company to another. Therefore, it is, constantly preferable to order with a reputable company. To assist ensure your package deal arrives safely, we all always advise that you sign your parcel’s “Thanks With regard to Sending” section when it arrives. Your local delivery services are required to clearly display this signature bank confirmation on just about all sent items, including Element Vape items.
As soon as your parcel has arrived at your door, you will have to collect this as soon as possible. This is usually normally done by simply completing a self-addressed, stamped envelope together with your return tackle and tracking quantity. Upon arrival, keep your unit is totally charged and ready to start out using it immediately. Usually do not wait around for your Element Vape product to be able to warm up; this cannot be stressed adequate, particularly in the case regarding rechargeable batteries.
As layed out inside the above passage, when shipping to UK residents, shipping will be facilitated simply by among our nationwide network of courier companies, such because DPD, FED EX LOVER or UPS — but please enable for additional fees to be taken into consideration when placing your order. Customers located within just the Republic of Ireland are not permitted to purchase online. Inside most cases, consumers located within the Republic of Ireland will be unable to purchase the product by using credit credit cards or free e cards. We all are currently encountering some issues along with credit card scams in Europe as well as in certain situations, payments made applying these methods may be declined or perhaps reversed. In add-on, all deliveries to be able to EU customers may possibly be susceptible to taxation and import tasks.
Whenever shipping internationally, please note that traditions procedures are really time-consuming and frequently require the assistance of a great independent customs agent. In the case of an brought in product, delivery times will be dependent on your courier’s international delivery service and transit periods may greatly go beyond our internal shipping estimates. Should you be unsure of expected flow times, please contact us immediately. International orders will typically arrive within three to five business days following payment has already been received.
For those questions relating to this matter, make sure you note that questions should be aimed towards our company headquarters. Should a person need for making adjustments or inquire concerning our services in general, you could do so at anytime during business hours, Monday through Friday, except Saturday, Wednesday, and Thursday night. Should you have got any other questions, you can both contact our customer service team or one of the sales representatives at the main office. In case you prefer to location your order online, you are delightful to visit our website and follow typically the simple instructions supplied. All billing plus ordering information will certainly be provided from the click of a button.
As usually, we strongly suggest that all orders be paid with regard to completely before shipping and delivery or delivery regarding products. Any changes to shipping or delivery policies will probably be clearly indicated after receipt of transaction. In the event of a defect in any merchandise, please contact us all right away to get a return or substitute. As long since your satisfaction is our number one priority, we all will work together with you to make positive that you have the best digital products available.